Service Leadership benchmarking solutions

Whether you’re looking for a simple starting point or a comprehensive deep dive, the confidential Service Leadership Index® benchmarking platform provides instant access to the insights you need to understand and improve your financial performance.

Choose from two tailored solutions:

• Benchmark Essentials is a streamlined benchmarking experience for businesses with annual revenue below $1.5M. Designed with fewer data points to give you faster actionable financial insights.
• Service Leadership Index® is a robust benchmarking web app for businesses with annual revenue above $1.5M. Designed with 80+ key metrics, plus multiple charts and reports, for deeper analysis and strategic action.

With both solutions, you’ll get at-a-glance views about your financial performance and how you compare to top performers in your business model, so you can identify where to focus and improve. Each quarter, you are benchmarked against:

• Your own previous quarters and year-over-year performance
• Industry average (across all IT solution provider business models)
• Best-in-class (top quartile of profitability within your specific business model)

Exclusively in Service Leadership Index: The Budgeting Proforma Tool™ helps you set upcoming financial goals and guides you step-by-step in building a detailed revenue, COGS, and operating expense budget.