IT Nation Connect™ Europe Frequently Asked Questions (FAQ)

General

When is IT Nation Connect Europe? IT Nation Connect Europe is 1-3 March 2027, at the Hilton London Metropole. Please reference your conference registration email to book a room in our discounted block.

Who should attend? IT Nation Connect Europe is for everyone in the industry. The agenda focuses on managed service providers (MSPs) and IT professionals seeking better ways to run and grow their businesses and connect with like-minded peers.

There is something for every role, and there are ample opportunities to connect, collaborate, and learn. Business leaders and managers will find useful information and tools to empower their teams with sessions focused on business building, industry trends, thought leadership, and much more!

What’s the dress code? IT Nation Connect Europe is a casual conference. Think slacks, company polos, and comfortable shoes for walking between sessions.

Registration

How do I register?Click here! 

How much does it cost? For a detailed breakdown of pass types and inclusions, visit our pricing page. 

What’s included in the price of registration?Visit our pricing page to learn about the types of passes we offer. Please note: Travel, hotel accommodations, and ground transportation are not included in the registration fees for any pass. 

How can I add a team member? When you register for an All-Access Pass, additional attendees from your company will automatically receive a discount on their All-Access Pass registration when added to the primary registrant’s record. There is a button on the final page of registration to add team members. 

How to take advantage of the Team Rate for IT Nation Connect Global:

  • Save £25 when adding two or more All-Access Passes to your registration
  • Must register all attendees in one transaction
  • Passes added later will not receive the Team Rate
  • Registrants must all be from the same company

Can I bring my spouse/guest/significant other? Yes, you can add a social guest to your pass for £99, which allows access to the Welcome Reception, Social Hour on Tuesday, and the off-site IT Nation Celebration! You may add your guest during registration under the Social Guest option. Children are not permitted at the event. Please note: Breakfasts and lunches are not included for social guests.

Can I bring my child? Children are not permitted at the event.

What meals are included in my registration? For an All-Access Pass, dinner is included on Monday at our Welcome Reception. Breakfast, lunch, and dinner are included on Tuesday and Wednesday at the conference events.

Can I register and not pay for a hotel room? Yes, registration does not include the cost of your hotel room. Feel free to stay anywhere you’d like, but don’t forget that we negotiate special room rates at our conference hotels. A link to reserve your spot in our block of rooms is in your conference registration email.

How do I edit my registration? You can change your registration details, add additional colleagues or guests, add pre-conference workshops, and more by logging back in with your confirmation number and the email address you used during registration. Your confirmation number is provided in an email after you register. Please check your junk or “other” folders if you do not see it in your inbox after registration. If you registered and did not receive a confirmation number, please email us.

What is your cancellation policy? If you can no longer attend the event, you may cancel your registration until 1 February 2027 for a full refund. After that time, no refunds will be given. If the event is canceled by ConnectWise, registrants will receive a full refund. You can transfer your pass to another attendee up until the start of the event by emailing us. 

I need help with my registration. For other questions regarding your event registration, email us. Registration assistance is available Monday-Friday, 9:00am–5:00pm ET. 

Travel and hotels

The event wraps up with our final send-off closing party late Wednesday afternoon, 3 March. To ensure you don't miss a moment, plan your departure for Wednesday after the closing party. Be sure to check out the agenda at a glance for more details! 

Where is the hotel, and how do I access the special room rate? Links to book a room with our special block will be in your registration confirmation email. Please check your junk or “other” folders if you do not see it in your inbox after registration. 

Breakout sessions

Where can I find the breakout sessions? When finalized, the breakout session schedule will be posted on our website. 

Can I register for breakouts ahead of time? No, all breakouts during the conference are first come, first served. Adding a session to your schedule on the mobile app does not guarantee you a seat, so make sure to arrive early to any of your must-attend sessions.

How do I know which sessions to attend? Our sessions are broken into topic categories:

  • Cybersecurity and AI
  • Sales and Marketing
  • Service Delivery and Operations
  • Leadership and Management
  • Strategy, Growth, and M&A 

You can stick to one track or jump around to different sessions—it’s up to you! 

Note: Pre-conference workshops require pre-registration. 

Miscellaneous

What kind of networking can I expect? We pride ourselves on our community and have networking events throughout the conference. Our featured networking events are the Welcome Reception on Monday evening, our off-site IT Nation Celebration on Tuesday, and our closing party on Wednesday afternoon. We also offer a variety of smaller networking opportunities throughout the conference; you’ll have no problem finding like-minded people to network with!

When will IT Nation Connect Europe be held next year? These dates will be announced soon!

How can I find other ConnectWise events I might be interested in attending? You can learn more about all the events and programs we offer by checking out the IT Nation website

Who can I contact about exhibiting at IT Nation Connect Europe?Email our sponsorship team for more details.  

Have a question that wasn’t answered? Please email the IT Nation team