Service Leadership Peer Groups

Best Practices, Benchmarking, and Accountability to Attain Your Financial Goals

About Service Leadership peer groups

As a busy executive, you know that running and growing a business can be demanding. Participating in a peer group offers an invaluable sounding board, helping you navigate challenges and make decisions that drive your business forward.

Every quarter, you will gather with your peers from non-competing geographies in a confidential, vendor-free environment designed to deliver optimal business growth through shared best practices, peer insights, action and accountability.

Between meetings, you will have direct access to your peers through your group's communication hub, allowing you to quickly leverage their insights and experiences whenever you need guidance or support.

Discover What Membership Offers

Each quarter, members focus on specific operational maturity goals, share progress, and report the steps taken, challenges faced, and successes achieved.

Membership Profile

  • Confidential group membership from non-competing geographies, similar business models.
  • Owner/C-level participation: One or two executives from each company participate.

Meetings facilitated by Service Leadership senior advisors

  • Professional facilitation by Service Leadership senior advisors who are successful former executives.
  • Face-to-face meetings: 1.5 days each quarter
  • No vendors
  • Group dinners at each meeting.

Service Leadership Tools

  • Service Leadership Index quarterly financial reports including individual/group/industry/best-in-class comparables.
  • SLIQ™ Operational Maturity Level progression tool with 10 seats included.
  • Best-in-Class-o-Meter™ (BIC-o-Meter™): Interactive profit improvement tool
  • Service Leadership Index® Budgeting Proforma Tool™: Create a comprehensive budget for revenue, COGS, and operating expenses.

Agenda

  • Group review of financial results facilitated and commented on by Service Leadership senior advisor.
  • Roundtable topic discussions: Challenges, strategies, tactics for member issues resolution.
  • Quarterly goal setting and review: Accountability to progress and results.
  • Best practices education sessions: Best practices content presented by Service Leadership as requested.

Bonus

  • First to receive the Service Leadership Index Annual IT Solution Provider Industry Profitability Report published in the first quarter of the year.
  • Access live quarterly Financial Fireside Chats and SLIQ Fast Track webinars with topics focused on improving your company’s financial and operational performance.
  • Connect with your peers anytime through your group’s communication hub to quickly tap into their insights whenever you need.